Citybus Limited Recruitment Digitalization with Odoo
Company Overview
Citybus Limited is one of the primary public transport providers in Hong Kong, offering comprehensive bus services across the city. With a workforce of over 5,000 employees, Citybus operates a fleet of more than 1,700 buses, covering an extensive network of over 200 routes that support daily urban mobility at scale.
Challenges Faced
The recruitment division at Citybus encountered several pain points as part of their talent acquisition and onboarding workflow:
- Lack of a Centralized System: The team needed a unified platform to track and manage 10,000+ job applications and related documents, which were previously dispersed and difficult to manage.
- Legacy Tools: Recruitment data was maintained using Microsoft Excel, resulting in inefficiencies, error-proneness, and limited scalability.
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Fragmented Technology Stack: The organization relied on multiple disconnected systems, including:
- SAP – used primarily for payroll processing
- In-house Time Off App – for leave and attendance management
- Sleekflow – utilized for contact management and messaging
- Other Custom-Built Systems – various internal tools lacking integration with the recruitment process
Solution Implemented
To overcome these operational limitations, Citybus implemented Odoo, a modern open-source ERP platform, to digitally transform and streamline its recruitment operations:
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End-to-End Recruitment Workflow Automation:
- Centralized application intake
- Interview scheduling and coordination
- Onboarding and training process tracking
- Seamless generation of standardized PDF reports for managerial and HR review
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Ease of Use and Accessibility:
- Unified dashboard for recruiters and HR staff
- Easy print and export functions
- Better visibility and tracking of candidate status
